About Us

Founded in 2019, More Than Care has grown from a one-person micro-provider into a CQC-regulated team of 35 — but our mission has never changed.

Our mission

Compassionate support that empowers fulfilling, dignified, independent lives.

Founded in 2019 as a micro-provider with just one dedicated member of staff, we’ve grown into a trusted, CQC-regulated care service employing 35 skilled and compassionate professionals. Our growth reflects the real demand for our services — and the trust families place in us.

Specialist dementia support

Gentle, patient support — even when behaviour is challenging.

We specialise in supporting adults with dementia who may present with heightened or challenging behaviours. Our teams are trained to respond calmly and positively, ensuring individuals feel safe, valued, and truly heard — rooted in empathy, consistency, and respect.

Person-centred, never one-size-fits-all.

We take the time to truly get to know each individual — their history, their preferences, their routines, and what matters most to them. This allows us to provide support that feels natural, respectful, and tailored, rather than clinical or intrusive.

We don’t believe in a ‘one size fits all’ model. Every person we support is unique, and our care reflects that.

How we work

Three things, every visit.

Companions, not carers

Our team supports independence, encourages confidence, and walks alongside someone — rather than taking over.

Tailored support

1:1 and 2:1 live-in care at home or in residential settings, with every plan built by our care manager around the person.

Family reassurance

Open communication and peace of mind — especially for families who don’t live nearby.

What we cover

Our specialisms

Our experienced team is trained to deliver high-quality care across a wide range of specialisms — so people can live safely, comfortably and independently in their own homes.

01

Personal care

Respectful support with bathing, dressing, grooming and mobility — promoting independence while ensuring comfort and safety.

02

Dementia care

Specialist support to maintain familiarity, reduce anxiety and promote routine and security for memory-related conditions.

03

Learning disabilities

Building independence, confidence and life skills, while supporting each person’s own goals and choices.

04

Mental health

Empathetic, understanding support — focused on emotional wellbeing, stability and independence in a safe environment.

05

Physical disabilities

Tailored care for mobility and daily activities, helping maintain independence at home and improve quality of life.

06

Older people (65+)

From companionship and daily assistance to more complex care — helping older adults remain in the comfort of their own home.

07

Younger adults (under 65)

Care for younger adults living with illness, disability or other life circumstances — so they can live independently and confidently.

08

Children & young people

Care for children and young people, working closely with families to ensure a safe, nurturing and supportive environment.

09

Substance misuse

Compassionate, non-judgemental support — helping people maintain stability, independence and dignity.

Telford and Wrekin Council logo

Local partnership

Working with Telford & Wrekin Council.

We work closely with social services at Telford & Wrekin Council to deliver a joined-up, collaborative approach to care. This partnership allows us to support individuals more effectively, respond to changing needs, and reassure families that everything is being managed with professionalism and compassion.

Regulated & inspected

Care Quality Commission

We’re proud to be a CQC-regulated service. Our latest rating from the Care Quality Commission is shown below.

“To us, care is never just a service. It is always More Than Care.” 🦋

— Colleen Powell, Founder

Could we help your family?

A friendly, no-obligation conversation. We listen first.